Shelter Job Openings

WFHS Members: To post a position, please fill out a "Help Wanted" form online or email your job openings to wfhs1927@gmail.com.

elmbrook humane society
Customer relations manager

PURPOSE OF JOB:
To serve as the team leader who is responsible for the overall customer experience at Elmbrook Humane Society (EBHS). To oversee entry of data in PetPoint and assist with entry into Donor Snap. To provide supervision and training to customer relations staff. To collaborate on the creation and implementation of organizational policies and procedures. To maintain a commitment to the philosophies and policies of EBHS in the performance of his/her duties and respect the dignity and basic rights of each animal. To support the mission of EBHS.

JOB RESPONSIBILITIES:

Responsible for answering phones and greeting the public. Serves as a public liaison to the organization and relate effectively to the public and staff in a positive and professional manner.
Train, supervise, and schedule customer relations associates.
Foster Care Program:

Maintain foster volunteer database.
Assist with recruitment of foster volunteers.
In collaboration with the Director of Animal Care and Field Services and animal care team, secure foster home volunteers for animals in need of foster care.
Manage the communication with foster homes.
Manage the appointments and returns, including obtaining information about fosters while in foster care, of all foster animals.

Oversee the EBHS store including maintaining adequate stock, seeking out desired stock from customers and staff, ensuring invoices are correct when received, and the store is clean, tidy, and welcoming.
Manage front office equipment maintenance, maintain adequate office supply inventory, maintain adequate customer relations forms and supplies, and ensure lobby area is clean and welcoming.
Manage and increase the effectiveness and efficiency of shelter front office operations through improvements to each function as well as coordination and communication between support and business functions.
Plan, organize, coordinate, assign, and evaluate the work of assigned staff; provide guidance and training to same.
Develop and implement customer relations procedures, routines, and filing systems as necessary; assess efficiency of department procedures and recommend changes to Executive Director; implement new or revised procedures to increase department efficiency and effectiveness.
Provide information on departmental services and programs to the public and staff; interpret policies and explain procedures; collect fees, provide copies of published materials, resolve conflicts and problems.
Compile data from a variety of sources and prepare reports as directed. May involve statistical calculations and tabulations in accordance with established formulas.
Maintain follow-up system on reports or actions that are required on a periodic basis.
Create an environment that encourages communication and collaboration among all staff and volunteer positions and a culture that is service-orientated, relationship-based, and donor-centered.
All other duties as assigned.

For a complete job description, click here.

elmbrook humane society
experienced bookkeeper

PURPOSE OF THE JOB
To ensure the basic daily financial and personnel needs/requirements are successfully met. To maintain a commitment to the philosophies and policies of Elmbrook Humane Society (EBHS) in the performance of his/her duties and respect the dignity and basic rights of each animal. To support the mission of EBHS.

JOB RESPONSIBILITIES

Process accounts payable to ensure timely and accurate payment.
Prepare, at minimum, weekly deposits of daily receipts, EBHS store activity, gifts received via mail, and fundraising events.
Process timecards, prepare payroll for review, make tax deposits and submit reviewed payroll to EBHS’s financial institution.
Prepare and send monthly invoices for animal control services to the respective municipalities EBHS contracts with. Maintain accounts receivable with these customers to ensure accounts receivable remain current.
Assist with developing and maintaining policies and procedures as they relate to financial needs.
Ensure timely preparation and remittance of applicable federal and state forms as they relate to the operations of EBHS, payroll, subcontractors, unemployment insurance, worker’s compensation, etc.
Responsible for maintaining all personnel and benefit files including but not limited to ensuring all new hire forms are on file and delivered to respective agencies, ensuring compliance with state and federal laws, participating in the new hire process, specifically all new hire forms, insurance benefits, review of employee handbook, etc.
Assist with annual analysis of health, dental and other employee benefits.
Act as a liaison to ensure quality relationships with all departments, volunteers, the public, and Board of Directors.
Support an environment that encourages communication and collaboration among all staff and volunteer positions and a culture that is service-orientated, relationship-based, and donor-centered.
All other duties as assigned.

For a complete job description, click here.

elmbrook humane society
Animal caregiver- medical team

PURPOSE OF THE JOB
To serve as a team member who provides high quality care for the animals under the protection of Elmbrook Humane Society (EBHS). To assist in providing education to the community through adoption counseling and participating in community events. To maintain a commitment to the philosophies and policies of EBHS in the performance of his/her duties and respect the dignity and basic rights of each animal. To support the mission and vision of EBHS.

JOB RESPONSIBILITIES

Perform, administer, and record medical treatments.

Perform intake and wellness exams.
Groom and bathe animals.
Administer vaccinations.
Maintain medical records in the shelter database.
Assist the veterinarian with setting up procedures, weekly medical checks, adhering to standards that keep animals safe, and keeping medical and intake areas clean and organized.
Pre-medicate and induce surgical patients, intubate animals, and clean and prepare surgical instruments.
Maintain and follow all departmental procedures, protocols, and safety guidelines.
Respond to emergency medical situations.
Prepare lab samples and evaluate in-house lab work.
Perform daily wellness rounds.
Assist in the care and treatment of animals in foster for medical conditions/concerns.
Assist with and perform euthanasia of shelter animals when needed.
Respond to pre/post-adoption health inquiries.
Notify behavior team of animal behavioral needs/concerns.
Notify the Shelter Operations Manager of animal medical needs/concerns.
Utilize fear free handling techniques.
Provide quality customer service.
Represent the organization in a professional and courteous manner.
Attend and participate in meetings, training programs, and continuing education.
Take inventory and prepare medical supply order on a weekly basis.
Support the requirements outlined by DATCP to ensure EBHS is in compliance with the Dog Breeder and Sellers licensing and inspection procedures.
Follow safe handling procedures as they pertain to animals and cleaning agents. Know the location of Safety Data Sheets (SDS) and fire extinguishers.
Assist with providing training and supervision to volunteers as requested by the Community Outreach and Volunteer Coordinator and Shelter Operations Manager.
Assist with providing training to staff as requested by the Shelter Operations Manager.
Participate in organizational committee initiatives.
Participate in rotational pager duty as required to include capture, pick-up, and transport of domestic and wild animals.
As needed, provide great adoption counseling and education to ensure appropriate matches are being made between EBHS animals and prospective adopters.
Support an environment that encourages communication and collaboration among all staff and volunteer positions and a culture that is service-orientated, relationship-based, and donor-centered.
All other duties assigned.

For a complete job description, click here.

elmbrook humane society
animal caregiver- environmental team

Provide proper care including housing, husbandry, exercise, socialization according to EBHS policies and industry standards for animals under the care of EBHS.
Assist with maintaining accurate paper and electronic records.
Maintain and follow all departmental procedures, protocols, and safety guidelines.
Properly label, mix, and dilute chemicals.
Maintain the cleanliness, organization, and upkeep of the shelter.
Assist with the proper disposal of hazardous waste.
Unpack, label, and stock supplies and donations.
Provide quality customer service.
Represent the organization in a professional and courteous manner.
As needed, provide great adoption counseling and education to ensure appropriate matches are being made between EBHS animals and prospective adopters.
Attend and participate in meetings, training programs, and continuing education.
Take inventory and prepare supply order on a weekly basis.
Support the requirements outlined by DATCP to ensure EBHS is in compliance with the Dog Breeder and Sellers licensing and inspection procedures.
Follow safe handling procedures as they pertain to animals and cleaning agents. Know the location of Safety Data Sheets (SDS) and fire extinguishers.
Assist with providing training and supervision to volunteers as requested by the Community Outreach and Volunteer Manager and Director of Animal Care and Field Services.
Notify Medical Team of animal medical needs/concerns.
Notify Behavior Team of animal behavioral needs/concerns.
Assist with providing training to staff as requested by the Director of Animal Care and Field Services.
Participate in organizational committee initiatives.
Participate in rotational pager duty as required to include capture, pick-up, and transport of domestic and wild animals.
Support an environment that encourages communication and collaboration among all staff and volunteer positions and a culture that is service-orientated, relationship-based, and donor-centered.
All other duties assigned.

For a complete job description, click here.

northwoods humane society

Part time, kennel care position open in Hayward Wisconsin at the Northwoods Humane Society.
DAYS – Friday, Saturday, Monday 7am to 3pm & Sunday 7am to 11am.

RESPONSIBILITIES

Clean dog and cat isolation or main kennels per cleaning instructions
Clean animals in “other animal room” per their needs
Feed all animals in isolation or main kennels and keep feeding schedules up to date
Feed all animals in “other animal room” per their needs
Administer medications to all animals in isolation and main building as needed
Complete dog health evaluation sheet
Organize entrance fecals
Keep accurate records of animals and all care received and needed
General cleaning and upkeep of isolation rooms throughout the day
Bathe and groom animals
Laundry
Dishes
Socialize Dogs
Work with volunteers on proper training, walking and general handling procedure and protocol for the dogs in our care (consistency = adoptability)
Work with the public on proper care, handling and training skills for their dogs to keep these dogs in their homes
Communicate in staff log book in writing all concerns and issues regarding the animals in our care
Maintain accurate time sheet
Other tasks as assigned
Requirements = Punctuality is a must, ability to work both on your own and with a group, reliability, compassion, ability to keep control of temper, excellent attendance, attention to detail, ability to lift 50 pounds, ability to handle 100+ pound dogs, valid drivers license

CONTACT Alecia Austin at aleciaa@northwoodshumanesociety.org or 715-634-5394.

iowa county humane society
executive director

.Iowa County Humane Society (ICHS) in Dodgeville, WI is seeking an Executive Director (ED) to lead the organization. ICHS is a small animal shelter (intake of approximately 400 animals annually) with a no-kill philosophy that has contracts with several cities for stray animal holding and also handles humane investigations. Dodgeville is a picturesque city with excellent schools, a low cost of living, many recreation areas and a high quality of life. Median house price is $155,000.

The ED will report to the Board of Directors and lead the staff in the execution of ICHS’ mission. The ED will provide leadership across all operations and programs including hiring and management of staff, facilities, day-to-day administration, budgeting, training, purchasing, community outreach, marketing and fundraising. The ED will also develop and maintain policies and procedures for all staff functions; ensure fiscal responsibility over budgeting in collaboration with the Board Treasurer; determine staffing needs and maintain, develop and implement fundraising initiatives through donor relations, social media, grants and events.

Working closely with the Board of Directors, the Executive Director will help to develop an overall strategy to achieve our long-term vision. This position is an outstanding professional opportunity to shape and build a strong and successful organization that will continue to serve the needs of our community for many years to come. Full-time. Salary $40K.

Requirements include previous experience in non-profit animal shelter management; knowledge and expertise in animal sheltering issues such as animal care, disease prevention, volunteer management, adoption issues and methods to decrease the length of stay; ability to coach staff and develop high-performance teams; strong marketing, social media, public relations and fundraising skills; strong written and verbal communication skills; and budget development. Bachelors degree strongly preferred.

No phone calls please. Please send resume and cover letter to hr@ichs.net.

ADAMS COUNTY HUMANE SOCIETY
ANIMAL CARETAKER

The Animal Caretaker position is responsible for many tasks throughout the day. Cleaning cat and dog cages, taking dogs out to their play yards, vaccinating animals, feeding animals, medicating animals, laundry, dishes, adoption counseling and customer service are just a few things you will come across on your day to day tasks. This job is not for those with weak stomachs as you will come across vomit, diarrhea, parasites such as roundworms or tape worms, and abuse/neglect cases. While these things are not an everyday occurrence, being able to clean up after them is a must.

Qualifications:
-Must be comfortable around needles.
-Must have a valid drivers license.
-Good interpersonal, communication, customer service, and time management skills are essential.
-Ability and initiative, working with minimal supervision and direction.
-Maturity, good judgment and a professional personal appearance.
-Ability to identify problems or patient conditions (medical and behavioral) that need to be brought to the attention of the Shelter Manager.
-Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies.

Physical Requirements:
-Ability to walk and/or stand on your feet throughout a normal workday.
-Ability to engage in repetitive motions of legs, arms, and hands, to hear, to see, to move animals and goods.
-Ability to push up to 150 pounds and carry up to 50 pounds regularly throughout a normal workday .
-Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
-Working conditions include working alone, working outside in varying weather conditions, and frequent interruptions.

dane county humane society
shelter resource supervisor

Dane County Humane Society has an opening for a Shelter Resource Supervisor. This is a full time position. Pay negotiable based on experience. This position is responsible for development, implementation, and management of the reception and adoption departments, including satellite adoption programs. This position is also responsible for the hiring (recruiting), training, retention and evaluation of Shelter Resource Counselors and Adoption/Reception volunteers.

Reports to: Customer Service Manager
Supervises: Shelter Resource Counselors
Hours: Full time; including evening hours and one weekend day

Duties and Responsibilities:
Responsible for oversight of adoption programs and operations at satellite adoption locations. 25%

Schedule staff and volunteers at each location
Assign and delegate tasks and responsibilities
Resolve customer concerns

Responsible for oversight of front office operations including intake, redemption and lost and found procedures. 25%

Schedule staff and volunteers
Assign and delegate tasks and responsibilities
Resolve customer concerns

Recruit, hire, train, schedule, supervise, evaluate and, when necessary, discipline and/or dismiss staff and volunteers. 25%

Other Duties: 25%

Oversee the ordering and sales of Adoption Center merchandise.
Establish guidelines and a system for maintaining an organized and efficient work structure and climate.
Act as a liaison for coordinating the work of the adoption and reception programs with other departments to ensure effective and efficient communication and operations.
Work with Managers/Directors to review, interpret, and evaluate policies, programs, and procedures annually.
Guide and support volunteers and staff in continuing education and professional development.
Assist with preparing and maintaining budgets and other appropriate program and project records; monitor and ensure compliance for each program/project.
Attend staff meetings and other communication venues to be aware of staff needs and concerns.
Exhibit the values and philosophy of Dane County Humane Society.
Communicate concerns/changes with other department heads and Executive Director as needed.
Remain current on animal-related issues.
Assume additional responsibilities as assigned.

Qualifications/Requirements:

College degree with a minimum of three years of professional experience.
Supervisory or management experience preferred.
Educational and/or Customer Service training or background preferred.
Must have well-developed written and verbal communication skills, computer knowledge, as well as organizational and administrative experience.
Ability to be self-directed and creative.
Ability to think critically and strategically in order to carry out mission, goals and objectives of the programs of the organization.
Familiarity with all aspects of animal welfare issues (can be developed in position).
Practical knowledge of domestic animals (can be developed in position).
Acquire and possess a thorough understanding and dedication to the philosophies of animal welfare and Dane County Humane Society.
Proven ability to relate to a diverse population.
Excellent customer service and public relations skills.
Valid driver’s license and a good driving record.

If you are interested in being considered for this position, please submit your resume, cover letter and desired salary range to Laurie Ringquist, Customer Service Manager.

Position Open Until Filled.

Laurie Ringquist
Customer Service Manager
Dane County Humane Society
5132 Voges Rd.
Madison, WI 53718
lringquist@giveshelter.org
608-838-0413 ext. 177

Elmbrook Humane Society
Director of Animal Care and Field Services

Title: Director of Animal Care and Field Services
Reports to: Executive Director

PURPOSE OF THE JOB
To serve as the team leader who is responsible for the overall wellness and record keeping of the animals under the care and protection of Elmbrook Humane Society (EBHS). To provide supervision and training to animal care staff and assist with facilities management as it relates to animal care. To serve as Humane Officer to the municipalities EBHS serves and work collaboratively with Waukesha County Health and Human Services. To collaborate on the creation and implementation of organizational operations, policies, and procedures. To maintain a commitment to the philosophies and policies of EBHS in the performance of his/her duties and respect the dignity and basic rights of each animal. To support the mission of EBHS.

QUALIFICATIONS

Technical degree conducive with supporting the responsibilities of this position.
Previous supervisory experience.
Minimum of three years’ employment experience in an animal related field, i.e. humane society, veterinary clinic.
Humane Officer Certification within one year of hire date.
Euthanasia Certification or ability to obtain certification.
Commitment to EBHS Core Values:  Balance and Compassion. Uniting our heads and our hearts to impact relationships and make mindful decisions.
Ingenuity. Being innovative, resourceful, and thoughtful in caring for animals and people.
Collaborative. Working together to accomplish more.
Integrity. Doing what is right even when no one is watching and setting the best example when they are.
Respect. Recognizing the differences of and being kind to all animals and people.
Professional public image.
Able to work with minimal supervision.
Experienced animal handling skills.
Proven customer service skills.
Computer literate and ability to operate office equipment.
Excellent oral, written, and organizational skills with attention to detail.
Able to work flexible hours, which may include evenings, weekends, and holidays.
Able to lift and carry animals, equipment, and supplies in excess of 50 pounds.
Valid Driver’s License.
Passion for issues relating to animal welfare.

For a complete job description, click here.

Help Wanted